Environmentally Friendly - Bamboo - Shipping and Returns

Bamboo Toothbrush - Shipping and Returns

Bamboo toothbrushes are made from a 100% biodegradable bamboo handle which increase oral hygiene due to the natural nature of the product so @BambuuBrush have certain procedures in regards to returns and shipping. Please see below.

RETURNS 

Unfortunately due to obvious health reasons, @BambuuBrush does not offer any refunds on @BambuuBrush toothbrushes due to health regulations on intimate and sanitary goods. 

If for some reason you are unsatisfied with our service or product, please don’t hesitate to get in touch as soon as at Bambuubrush@gmail.com

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. To complete your return, we require a receipt or proof of purchase.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at bambuubrush@gmail.com

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Bambuubrush@gmail.com and send your item to:

 

@BAMBUUBRUSH

Business and Technology Centre, 

Bessemer Dr,

Stevenage, 

Herts

SG1 2DX

 

Shipping

 

To return your product, you should mail your product to: 

 

@BAMBUUBRUSH

Business and Technology Centre, 

Bessemer Dr,

Stevenage, 

Herts

SG1 2DX

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.